You choose what you receive
Claiming a reward does not sign you up for marketing. Following a brand, receiving updates and receiving reward alerts are separate choices.
Your privacy and security
Your rewards are yours. Your choices stay yours.
Whether you are claiming a reward, saving it in My Wallet or choosing to follow a brand, we want you to know what happens to your information and stay in control of it.
Clear by designNo automatic marketing. No public view counts. No hidden subscriptions.
Your account stays private
A brand can see information connected with its own campaign. It cannot see your password, rewards from other brands or unrelated account activity.
Private campaigns stay private
Private campaigns do not appear on public company pages or in search results, and voucher inventory is never displayed publicly.
Quick answers
The things people usually want to know.
Start here, then open the full policy when you need more detail.
Who can see my information?See what Incentively and the brand running your reward can access.Read the privacy policy →Who is responsible for my data?The brand usually controls campaign data. Incentively controls your account and platform preferences.Understand the relationship →How is my account protected?Learn about secure logins, access controls and protected reward delivery.See our security approach →Which cookies do you use?See what keeps you signed in, remembers choices and helps the service work.View cookie information →How do you prevent misuse?Read the rules designed to protect recipients, brands and the platform.View the rules →Can everyone use Incentively?Read about our approach to accessible pages, forms and reward experiences.View our commitment →What are the rules for rewards?See how accounts, eligibility, availability and campaign-specific terms work.Read the terms →How do I ask for help?Contact us about an account, privacy request, accessibility issue or security concern.Get support →
The brand manages its campaign.
The brand decides who is eligible, what information is needed and how the reward works. Incentively provides the technology used to check, deliver and record it.
See who is responsible for what →You have a direct relationship with us.
We use the information needed to secure your account, save your rewards, remember your preferences and provide My Wallet. A brand does not gain access to the rest of your account.
See how your account information is used →Need a hand?
Visit supportAsk us directly.
Our customer care team can help with your account, privacy choices, accessibility or a concern about a reward page.
Who operates Incentively?
Incentively Limited
Registered in England and Wales · Company number 17121895
Registered office
3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE
customercare@incentively.co